Privacy Policy

1. Introduction

Clover IQ ("we," "our," or "us") provides Network as a Service for critical infrastructure. This policy explains what information we collect, why we collect it, who helps us process it, and how long we keep it.

It covers two different situations. The first is ordinary business contact: you visit cloveriq.com or send us an inquiry. The second is higher-sensitivity material from a client site, such as footage captured during a survey or deployment. That material is described on its own below. It is not marketing data.

2. Business inquiries

When you submit the contact form or the reserve-a-deployment form, we collect the details you enter:

• Name, company, and job title
• Work email and phone number
• Use case and site location
• Deployment timing and site scale, such as footprint or headcount
• How you heard about us, and anything you write in the message

If you reached the site from a campaign link, we may also store the campaign parameters (UTM tags) with that submission. The same kinds of details may be collected if you later write, call, or meet with us about the inquiry.

We use this information to reply, schedule a discovery call, judge whether a deployment is a fit, and send follow-up about that conversation. We do not use it to build a consumer marketing profile.

3. Website analytics and cookies

When you browse the site, we may automatically collect:

• IP address and approximate location
• Browser type, operating system, and device type
• Pages viewed, time on page, and the site that referred you

We use this to understand how the site is used, measure campaigns, and keep the site reliable. When website analytics is enabled, the analytics provider may set cookies for that measurement. You can refuse cookies in your browser settings.

Our hosting provider may collect anonymized page-view and performance data to see how the site loads. Those tools are designed not to identify individual visitors.

We also use session storage in your browser to remember campaign parameters during a visit, so they can be included if you submit a form. That data stays in your browser for the session. It is sent to us only as part of a form you choose to submit.

4. Client site footage and deployment data

Not marketing data

During a site survey or deployment we may capture or process video, images, and sensor or network data from the client site. This is a separate category from the inquiry and analytics information above. It is more sensitive, and we treat it that way.

We use it only to do the work the client hired us to do — for example coverage planning, monitoring, analytics, or handover of the system. We do not use it for advertising.

5. Client site confidentiality

Footage or other data from a client site is never published, used in a case study, or used in any other marketing without separate written permission for that use. A signed services agreement is not that permission.

6. How long we keep information

Inquiry and lead data

We keep business-inquiry information for 24 months after our last contact with you. We then delete it or anonymize it. We may keep it longer when a legal claim or a legal duty to retain records requires it.

Client site footage and deployment data

We keep client site footage and deployment data only for the engagement. If a written client agreement sets a different retention rule, that agreement controls — not this policy. If no agreement covers retention, we delete the material within 90 days after the project closes, unless a legal hold or a legal duty requires us to keep it longer.

7. Service providers

We use service providers to run the site and respond to inquiries. They process information for us, for these purposes only:

• Hosting the website and measuring site performance
• Delivering form submissions to our team
• Website analytics, when that tool is enabled
• Email we use to reply to inquiries

We do not sell personal information.

8. When we share information

We do not sell, trade, or rent your personal information. We share it only:

• With the service providers described above, so they can do that work
• When the law requires it, or when we need to protect our legal rights
• In connection with a merger, acquisition, or similar business transfer

9. Security

We use reasonable safeguards, including form checks and HTTPS, when information is sent to us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your choices and rights

You can ask us to:

• Access the personal information we hold about you
• Correct it or delete it
• Stop sending you marketing emails

Opting out of marketing stops promotional email. It does not stop us from replying about an inquiry you sent.

We do not sell personal information, and we do not share it for cross-context behavioral advertising. If you are a California resident, you can use the same contact details to request access or deletion, or to opt out of marketing emails.

Email sales@cloveriq.com or write to 17330 Preston Road, Suite 200D, Dallas, TX 75252.

11. Changes to this policy

We may update this policy. The new version is effective when we post it on this page with a new effective date. That posting is how we notify visitors. We do not send an individual email for each change. Please review this page when you use the site.

12. Contact us

Questions about this policy, or a request to access, correct, delete, or opt out, can be sent to:

Clover IQ
17330 Preston Road, Suite 200D, Dallas, TX 75252
sales@cloveriq.com